{"id":6325,"date":"2023-06-30T12:45:05","date_gmt":"2023-06-30T16:45:05","guid":{"rendered":"https:\/\/graphxdp.nerdmarketing.ca\/frequently-asked-questions-faq\/"},"modified":"2025-10-23T15:36:01","modified_gmt":"2025-10-23T19:36:01","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.graphxdp.ca\/en\/frequently-asked-questions\/","title":{"rendered":"FREQUENTLY ASKED QUESTIONS (FAQ)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6325\" class=\"elementor elementor-6325 elementor-1746\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38052ff elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"38052ff\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ae12df\" data-id=\"6ae12df\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c9f4df elementor-widget elementor-widget-heading\" data-id=\"0c9f4df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions (FAQ)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4cd5875 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4cd5875\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57b6507\" data-id=\"57b6507\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6674b8e elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"6674b8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;double_underline&quot;,&quot;highlighted_text&quot;:&quot;FAQ&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">FAQ<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ff0c elementor-hidden-mobile elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"3a3ff0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h4&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h2 class=\"elementor-toc__header-title\">\n\t\t\t\tFrequently Asked Questions (FAQ)\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__3a3ff0c\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__3a3ff0c\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__3a3ff0c\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-70605b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"70605b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80aaa9c\" data-id=\"80aaa9c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d85ab98 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-accordion\" data-id=\"d85ab98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2261\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2261\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does my purchase come with a warranty?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2261\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2261\"><p class=\"p3\"><span class=\"s1\">GraphXdp offers a one-year warranty on all its products for any manufacturing defects.<span class=\"Apple-converted-space\">  <\/span>The warranty takes effect from the date of purchase, whether through the website or a retailer.<span class=\"Apple-converted-space\">  <\/span>Your original purchase invoice confirms the date of product purchase and serves as your proof of purchase.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">During the warranty period, any defective part or piece will be repaired or replaced. <span class=\"Apple-converted-space\">No charge<\/span> will be made for replacement or repair of defective parts during the warranty period. <span class=\"Apple-converted-space\">However<\/span>, <span class=\"Apple-converted-space\">no refund or return of money will be made<\/span>. <span class=\"Apple-converted-space\">Any customs or other delivery charges outside Canada will be borne by the customer.<\/span><\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">The warranty does not cover defects resulting from improper installation or caused by damages such as accidents, negligence, acts of nature, exposure to gas, or misuse.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2262\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2262\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Damage to your graphic set<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2262\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2262\"><p class=\"p3\"><span class=\"s1\">Replacing a piece is very simple.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Please send us an email with the graphic set number and the part number to be replaced.<span class=\"Apple-converted-space\">  <\/span>We base the price on the quantity of vinyl required for the replacement. <span class=\"Apple-converted-space\">  <\/span>If your replacement is 55% or more of the graphic set, we will offer you a discount for purchasing a new set.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2263\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2263\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Did you order a custom set?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2263\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2263\"><p class=\"p3\">Don&#8217;t worry; we keep all the files on secure servers.<span class=\"Apple-converted-space\"> <\/span>Feel free to contact us by email or by calling us at<span class=\"Apple-converted-space\"> <\/span><a href=\"tel:5142709995\">514-270-9995<\/a> to get your replacement parts price.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2264\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2264\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I modify an existing graphic set design?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2264\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2264\"><p class=\"p3\"><span class=\"s1\">Yes. <\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">You can choose the different elements you would like to modify.<span class=\"Apple-converted-space\"> <\/span>Such as changing colors, adding logos, or <span class=\"Apple-converted-space\"> <\/span>numbers<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">To do this,<span class=\"Apple-converted-space\">  <\/span>you just need to send us an email with the modifications you wish to make.<span class=\"Apple-converted-space\">  <\/span>along with the product number you want to modify.<span class=\"Apple-converted-space\">  <\/span>You can refer to our<span class=\"Apple-converted-space\">  <\/span>color chart to provide us with the color or colors you would like to achieve. <span class=\"Apple-converted-space\">  <\/span>To proceed, you need to click<span class=\"Apple-converted-space\">  <\/span>on the modify icon to place your order.<span class=\"Apple-converted-space\">  <\/span>This option requires a deposit<span class=\"Apple-converted-space\">  <\/span>of $50.00, which will be deducted from the total amount of the graphic set. <span class=\"Apple-converted-space\">  <\/span>Once done, a proof will be sent to you via email for final approval before printing. <span class=\"Apple-converted-space\">  <\/span>Finally,<span class=\"Apple-converted-space\">  <\/span>when you have approved the proof, you will receive an email to make your final payment.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2265\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2265\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I just received my set, what should I do next?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2265\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2265\"><p class=\"p3\"><span class=\"s1\">Congratulations!<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">It&#8217;s very exciting to give your machine some style.<span class=\"Apple-converted-space\">  <\/span>Proper preparation is necessary to ensure a proper installation.<\/span><\/p>\n<ol class=\"ol1\">\n<li class=\"li3\"><span class=\"s1\">Take your set out of the tube and place it on a flat surface at room temperature.<\/span><\/li>\n<li class=\"li3\"><span class=\"s1\">Make sure your set is complete and undamaged.<\/span><\/li>\n<\/ol>\n<p class=\"p3\"><span class=\"s1\">We are not responsible for any issues resulting from improper installation or any circumstances that may affect<span class=\"Apple-converted-space\">the installation.<\/span> <\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Once the installation has started,<span class=\"Apple-converted-space\"> <\/span>meaning the<span class=\"Apple-converted-space\">backing of the vinyl<span class=\"Apple-converted-space\"> <\/span>is removed or pieces are detached, we will not send you replacement pieces for free if a sticker has been broken or cut.<\/span><\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Make sure your machine is clean, suitable, and dry.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">It&#8217;s also important to refer to our installation guide..<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2266\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2266\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How is my graphic set processed once ordered?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2266\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2266\"><p class=\"p1\"><span class=\"s1\">When we receive your order and payment, we typically transfer everything to production. <span class=\"Apple-converted-space\">You should allow for two to three<span class=\"Apple-converted-space\"> <\/span>business days of production before your set is printed and sent for delivery.<\/span> <\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Our process does not require drying; we use latex ink technology, which allows us to laminate everything after printing.<span class=\"Apple-converted-space\">  <\/span>This increases our production speed.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">You can send us an email to check production lead times.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Generally,<span class=\"Apple-converted-space\"> <\/span>deliveries within Quebec and Canada take approximately (7) business days to reach their destination.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2267\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2267\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What type of vinyl and adhesive do you use?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2267\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2267\"><p>Your graphic set is digitally printed on engineering-grade vinyl with a highly aggressive permanent adhesive. This adhesive is specially designed to adhere to surfaces with low adhesion or textured surfaces.<span class=\"Apple-converted-space\">  <\/span>This is what is known as &#8216;High Tack&#8217;.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2268\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2268\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the purpose of laminating?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2268\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2268\"><p>Lamination is used to<span class=\"Apple-converted-space\">  <\/span>protect the vinyl from abrasions, temperature, and UV rays. <span class=\"Apple-converted-space\">  <\/span>Lamination protects both the ink and the vinyl base.<span class=\"Apple-converted-space\">  <\/span>The lamination is 12 thousandths of an inch thick.<span class=\"Apple-converted-space\">  <\/span>This lamination helps to<span class=\"Apple-converted-space\">  <\/span>make the installation easier. <span class=\"Apple-converted-space\">  <\/span>Due to the thick lamination, it&#8217;s important during installation that all air is completely removed from under the vinyl before exposing your set to outdoor conditions.<span class=\"Apple-converted-space\">  <\/span>This is why it is recommended to go over the graphic set, applying pressure and heating it with your heat gun or dryer,<span class=\"Apple-converted-space\">  <\/span>on all pieces once the graphics are installed.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2269\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2269\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Have you made a mistake in your order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2269\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2269\"><p class=\"p3\"><span class=\"s1\">Unfortunately, we cannot take back any custom-made graphic sets.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Call us at<span class=\"Apple-converted-space\"> <\/span><a href=\"tel:5142709995\">514-270-9995<\/a> , and we will find a solution to your issue.<\/span><\/p>\n<p class=\"p5\"><span class=\"s1\">If you simply ordered the wrong frame or the wrong design,<\/span><span class=\"s1\">return the set to us. However, you will incur an additional fee of 25%, plus shipping costs. As soon as we receive the incorrect set, we will send you the desired set.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">All sales are final.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">We will not issue any refunds.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">We have no inventory. When you click the purchase button, all fees are charged to your credit card. Once your order is printed, unfortunately, it will be impossible to obtain a refund.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-22610\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-22610\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Color policy<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-22610\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-22610\"><p class=\"p3\"><span class=\"s1\">We understand that you want to match your set as closely as possible to your machine. <span class=\"Apple-converted-space\">  <\/span>In reality, this task can be challenging because there are so many color varieties, different paints, and various manufacturers&#8217; brands.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">GraphXdp cannot guarantee that the colors will perfectly match your machine.<span class=\"Apple-converted-space\">  <\/span>Our sets are designed to complement, enhance, or modify your original machines.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Colors may differ from what your monitor screen displays.<span class=\"Apple-converted-space\">  <\/span>For these reasons, we do not guarantee that the colors will match exactly as seen on the screen. If the colors are critical for you, we can create a small sample print on the material and send it to you by mail.<span class=\"Apple-converted-space\">  <\/span>However, there will be a $25.00<span class=\"Apple-converted-space\">  <\/span>plus shipping costs will be required.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-22611\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-22611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does GraphXdp create custom designs?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-22611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-22611\"><p>Yes, we will make custom designs for all models. <span class=\"Apple-converted-space\">Prices can vary<\/span> from <span class=\"Apple-converted-space\">$200.00 to $400.00<\/span> depending on your requirements. <span class=\"Apple-converted-space\">After speaking with you,<\/span> we can quote you a price based on your request. <span class=\"Apple-converted-space\">50% of the fee will be required before starting the design<\/span>. A <span class=\"Apple-converted-space\">proof will then be e-mailed <\/span>to you for approval or to make any necessary changes.<span class=\"Apple-converted-space\"> Once the proof is fina<\/span>l, it will be sent to production to <span class=\"Apple-converted-space\">begin printing<\/span>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-22612\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-22612\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Add or remove logos from the graphic set<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-22612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-22612\"><p class=\"p3\"><span class=\"s1\">This option is very straightforward.<span class=\"Apple-converted-space\">  <\/span>When you place your order, you just need to write in the note tab what logos you want to add or remove.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">However, if you want to add your logos, it&#8217;s very important to send them in the following formats: <span class=\"Apple-converted-space\"> <\/span>EPS or AI.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">** GIF and JPEG<span class=\"Apple-converted-space\">formats will not be accepted.<\/span><\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Once we have received your<span class=\"Apple-converted-space\"> <\/span>order and logos, we will send you a proof with the modifications via email.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">Proofs will not be sent without a completed order.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b14b948 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"b14b948\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p1\"><strong>Does my purchase come with a warranty?<\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6e62ad elementor-hidden-mobile elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"d6e62ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tGraphXdp offers a one-year warranty on all its products for any manufacturing defects. The warranty takes effect from the date of purchase, whether through the website or a retailer. Your original purchase invoice confirms the date of product purchase and serves as your proof of purchase. <br><br> During the warranty period, any part or component with a defect will be repaired or replaced. No charges will be incurred for the replacement or repair of a defective part during the warranty period. However, no refunds or money returns will be issued. All shipping, customs, or other fees outside of Canada will be the responsibility of the customer. <br><br>The warranty does not cover defects resulting from improper installation or caused by damages such as accidents, negligence, acts of nature, exposure to gas, or misuse.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01e1a5a elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01e1a5a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31af6cf\" data-id=\"31af6cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57afd0c elementor-widget elementor-widget-text-editor\" data-id=\"57afd0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p1\"><strong><span class=\"s1\">Damage to your graphic set<\/span><\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9de3d7f elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"9de3d7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tReplacing a piece is very simple. <br><br> Please send us an email with the graphic set number and the part number to be replaced. We base the price on the quantity of vinyl required for the replacement. If your replacement is 55% or more of the graphic set, we will offer you a discount for purchasing a new set.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-748a2a7 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"748a2a7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a3281de\" data-id=\"a3281de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c4dfbf elementor-widget elementor-widget-text-editor\" data-id=\"2c4dfbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p3\"><strong><span class=\"s1\">Have you<span class=\"Apple-converted-space\"> <\/span>ordered a custom set?<\/span><\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3db0bd6 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"3db0bd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tDon't worry; we keep all files on secure servers. Feel free to contact us by email or by calling us to get the price for replacement parts.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-08814a7 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"08814a7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21e2575\" data-id=\"21e2575\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c0ed04 elementor-widget elementor-widget-text-editor\" data-id=\"0c0ed04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"p1\"><strong><span class=\"s1\">Can I modify an existing graphic set design?<\/span><\/strong><\/h5>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efc8638 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"efc8638\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tYes. <br><br> You can choose the different elements you would like to modify. Such as changing colors, adding logos, or numbers. <br><br> To do this, you just need to send us an email with the modifications you wish to make and the product number you want to modify. You can refer to our color chart to provide us with the color or colors you would like to achieve. To proceed, you must click on the modify icon to place your order. This option requires a deposit of $50.00, which will be deducted from the total amount of the graphic set. Once done, a proof will be sent to you via email for final approval before printing. Finally, once you have approved the proof, you will receive an email to make your final payment.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31d18e9 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31d18e9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-95b2453\" data-id=\"95b2453\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5044bfe elementor-widget elementor-widget-text-editor\" data-id=\"5044bfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p3\"><strong><span class=\"s1\">I just received my set, what should I do next?<\/span><\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa75b6 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"3aa75b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tCongratulations! <br><br> It's very exciting to give your machine some style. Good preparation is essential to ensure proper installation:<br>1. Remove your set from the tube and place it on a flat surface at room temperature. <br>  2. Make sure your set is complete and undamaged. <br><br> We are not responsible for any issues resulting from improper installation or any circumstances that may affectthe installation. <br><br> Once the installation has started, meaning thebacking of the vinyl is removed or pieces are detached, we will not send you replacement pieces for free if a sticker has been broken or cut. <br><br> Make sure your machine is clean, suitable, and dry. <br><br> It's also important to refer to our installation guide..\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b540c6 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b540c6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-08ba67d\" data-id=\"08ba67d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d686c5 elementor-widget elementor-widget-text-editor\" data-id=\"2d686c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p3\"><strong><span class=\"s1\">How is my graphic set processed once ordered?<\/span><\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab922b1 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"ab922b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWhen we receive your order and payment, we typically transfer everything to production. \"ou should allow for two to three business days of production before your set is printed and sent for delivery. <br><br> Our process does not require drying; we use latex ink technology, which allows us to laminate everything after printing. This increases our production speed. <br><br> You can send us an email to check production lead times. <br><br> Generally, deliveries within Quebec and Canada take approximately (7) business days to reach their destination.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3dd7f55 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3dd7f55\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e68574b\" data-id=\"e68574b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79ed034 elementor-widget elementor-widget-text-editor\" data-id=\"79ed034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p3\"><strong><span class=\"s1\">What type of vinyl and adhesive do you use?<\/span><\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bea7e64 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"bea7e64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tYour graphic set is digitally printed on engineering-grade vinyl with a highly aggressive permanent adhesive. This adhesive is specially designed to adhere to surfaces with low adhesion or textured surfaces. This is what is known as 'High Tack'.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-797dcde elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"797dcde\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ece8c4f\" data-id=\"ece8c4f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7ddd0e elementor-widget elementor-widget-text-editor\" data-id=\"e7ddd0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p5\"><strong><span class=\"s1\">What is the purpose of laminating?<\/span><\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3662627 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"3662627\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tLamination is used to protect the vinyl from abrasions, temperature, and UV rays. Lamination protects both the ink and the vinyl base. The lamination is 12 thousandths of an inch thick. This lamination helps make the installation easier. Due to the thick lamination, it's important during installation that all air is completely removed from under the vinyl before exposing your set to outdoor conditions. That's why we recommend going over the graphic set, applying pressure and heating with your heat gun or dryer, on all pieces once the graphics are installed.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-91b128b elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"91b128b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d5464e5\" data-id=\"d5464e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b2044b elementor-widget elementor-widget-text-editor\" data-id=\"1b2044b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p3\"><strong><span class=\"s1\">Have you made a mistake in your order?<\/span><\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15d615b elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"15d615b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tUnfortunately, we cannot take back any custom-made graphic sets. <br><br> Call us at 514-270-9995 , and we will find a solution to your issue. <br><br> If you simply ordered the wrong frame or the wrong design, return the set to us. However, you will incur an additional fee of 25%, plus shipping costs. As soon as we receive the incorrect set, we will send you the desired set. <br><br> All sales are final. <br> We will not issue any refunds. <br><br> We have no inventory. When you click the purchase button, all fees are charged to your credit card. Once your order is printed, unfortunately, it will be impossible to obtain a refund.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-370a676 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"370a676\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e3499f\" data-id=\"7e3499f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bae9efe elementor-widget elementor-widget-text-editor\" data-id=\"bae9efe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p1\"><strong><span class=\"s1\">Color policy<\/span><\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8f1c6d elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"a8f1c6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWe understand that you want to match your set as closely as possible to your machine. In reality, this task can be challenging because there are so many color varieties, different paints, and various manufacturers' brands. <br><br> GraphXdp cannot guarantee that the colors will perfectly match your machine. Our sets are designed to complement, enhance, or modify your original machines. <br><br> Colors may differ from what your monitor screen displays. For these reasons, we do not guarantee that the colors will match exactly as seen on the screen. If the colors are critical for you, we can create a small sample print on the material and send it to you by mail. However, there will be a $25.00 fee plus shipping costs.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0f6f947 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0f6f947\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3cebf74\" data-id=\"3cebf74\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3257ad elementor-widget elementor-widget-text-editor\" data-id=\"e3257ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p1\"><span class=\"s1\"><b>Does GraphXdp create custom designs?<\/b><\/span><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd83a62 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"cd83a62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tYes, we will create custom designs for all models. The price may vary between $200.00 and $400.00 depending on your requirements. After speaking with you, we will be able to provide you with a price based on your request. 50% of the fees will be required before starting the design. Then, a proof will be sent to you via email for approval or for making any necessary revisions. Once the proof is final, it will be sent to production to start printing.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b64a109 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b64a109\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0499157\" data-id=\"0499157\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e71de6a elementor-widget elementor-widget-text-editor\" data-id=\"e71de6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"p3\"><strong><span class=\"s1\">Add or remove logos from the graphic set<\/span><\/strong><\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-976f34e elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"976f34e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tThis option is very straightforward. When you place your order, you just need to write in the note tab what logos you want to add or remove. However, if you want to add your logos, it's very important to send them in the following formats: EPS or AI. <br><br> ** GIF and JPEGformats will not be accepted. <br><br> Once we have received your order and logos, we will send you a proof with the modifications via email. <br> Proofs will not be sent without a completed order.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21413f1 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"21413f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/boutique\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Shop<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2492033 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2492033\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fcefa0a\" data-id=\"fcefa0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-61ad93c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61ad93c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-caba038\" data-id=\"caba038\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80bd244 elementor-widget elementor-widget-heading\" data-id=\"80bd244\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contact-Us<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b1d74a elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"1b1d74a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"6325\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"1b1d74a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"GraphxDP\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"NAME\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"exemple@exemple.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_4a71345 elementor-col-100 recaptcha_v3-bottomleft\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_4a71345\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LeBVfQmAAAAAKzXEQhnWibzppJrjl0ptwcr-BO7\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomleft\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions (FAQ) FAQ Frequently Asked Questions (FAQ) Does my purchase come with a warranty? GraphXdp offers a one-year warranty on all its products for any manufacturing defects. The warranty takes effect from the date of purchase, whether through the website or a retailer. Your original purchase invoice confirms the date of product purchase [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4168,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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