{"id":15692,"date":"2025-06-02T14:24:54","date_gmt":"2025-06-02T18:24:54","guid":{"rendered":"https:\/\/graphxdp.ca\/return-policy\/"},"modified":"2025-06-02T16:45:21","modified_gmt":"2025-06-02T20:45:21","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.graphxdp.ca\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15692\" class=\"elementor elementor-15692 elementor-15678\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5fe7c30 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5fe7c30\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f7d384\" data-id=\"4f7d384\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f63f60d elementor-section-full_width elementor-hidden-tablet elementor-section-height-default elementor-section-height-default\" data-id=\"f63f60d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52e8794\" data-id=\"52e8794\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-22eb404 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22eb404\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d2ab3e5\" data-id=\"d2ab3e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b079a48 elementor-widget elementor-widget-heading\" data-id=\"b079a48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURN POLICY \u2013 GRAPHXDP <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1eb764 elementor-widget elementor-widget-text-editor\" data-id=\"e1eb764\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3> <\/h3><h3><strong><span class=\"s1\">1. <\/span><span class=\"s1\">Custom Products <\/span><\/strong><strong style=\"font-style: inherit;\"><span class=\"s1\">(Graphic Kits)<\/span><\/strong><\/h3><p class=\"p1\"><span style=\"font-style: inherit; font-weight: inherit;\">All of our graphic kits are made to order based on each customer\u2019s specifications (model, design, colors, numbers, names, etc.).<\/span><\/p><p class=\"p1\"><span class=\"s2\">\ud83d\udc49 <\/span><span class=\"s1\">No returns, exchanges, or refunds are accepted for custom products<\/span><span class=\"s2\">, except in cases of manufacturing defects or errors on our part.<\/span><\/p><p class=\"p1\"><span class=\"s2\"> <\/span><\/p><h3 class=\"p1\"><strong><span class=\"s1\">2. Standard Products (Non-Customized)<\/span><\/strong><\/h3><p class=\"p1\"><span class=\"s2\">If you purchase a non-custom product (accessories, maintenance items, etc.), you have<\/span> <span class=\"s1\">7 business days<\/span><span class=\"s2\"> from the date of receipt to request a return. The product must: <\/span><\/p><ul><li><p class=\"p1\"><span class=\"s1\">Be<\/span> <span class=\"s2\">new and unused<\/span><span class=\"s1\">,<\/span><\/p><\/li><li><p class=\"p1\"><span class=\"s1\">Be in its <\/span><span class=\"s2\">original packaging<\/span><span class=\"s1\">,<\/span><\/p><\/li><li><p class=\"p1\"><span class=\"s1\">Include<\/span><span class=\"s2\"> proof of purchase<\/span><span class=\"s1\">.<\/span><\/p><\/li><\/ul><p class=\"p1\"><span class=\"s2\">The <\/span><span class=\"s1\">Return shipping costs are the responsibility of the customer<\/span><span class=\"s2\">, and<\/span><span class=\"s1\"> restocking fees <\/span><span class=\"s2\">may apply.<\/span><\/p><p class=\"p1\"><span class=\"s2\"> <\/span><\/p><h3 class=\"p1\"><strong style=\"font-style: inherit;\"><span class=\"s1\">3. Order Cancellation<\/span><\/strong><\/h3><p class=\"p1\"><span class=\"s2\">Any custom order can only be cancelled <\/span><span class=\"s1\">before the graphic design process begins.<\/span><span class=\"s2\">. A <\/span><span class=\"s1\">Design or processing fees <\/span><span class=\"s2\">may apply depending on the stage of production reached.<\/span><\/p><p class=\"p1\"><span class=\"s2\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RETURN POLICY \u2013 GRAPHXDP 1. Custom Products (Graphic Kits) All of our graphic kits are made to order based on each customer\u2019s specifications (model, design, colors, numbers, names, etc.). \ud83d\udc49 No returns, exchanges, or refunds are accepted for custom products, except in cases of manufacturing defects or errors on our part. 2. Standard Products (Non-Customized) [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":15683,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-15692","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return Policy | GRAPHXDP | Wrap-Autocollants-Lettrage<\/title>\n<meta name=\"description\" content=\"Learn about our Return Policy. 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